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Say Hello

For enquiries please fill out this contact form.

Business Address

 415 Village Dr. Daphne, AL 36526

Email

info@otbes.net

Social Media

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  • What is Colic Tonic and how does it work?
    Colic Tonic is a patented liquid medication designed to prevent gas colic in horses. It is made from 100% pure USP grade simethicone and can be given orally via syringe or mixed with feed. It is recommended to give the medication twice a day, 2 to 4 days prior to and 2 to 4 days following an anticipated trigger such as a change in diet or temperature, travel, or competition. If symptoms worsen or if the horse is in distress, seek veterinary care immediately. Please note that Colic Tonic is non-refundable.
  • Do you offer international shipping?
    No, we currently only ship within the USA.
  • What is your return policy?
    We offer a 30-day return policy for most items. If you are not satisfied with your purchase, you can return it for a full refund within 30 days of the purchase date. Some exclusions apply, such as custom or personalized items and perishable goods. Please refer to our return policy for more information.
  • Do you offer bulk discounts for large orders?
    No, we do not currently offer bulk discounts for large orders.
  • Do you have a physical storefront or are you only online?
    We are currently an online-only store, but we do offer pick-up options for local customers. Please contact our customer service team for more information on pick-up options.
  • Do you offer any warranties or guarantees on your products?
    No, we do not currently offer any warranties or guarantees on our products. However, we stand behind the quality of our products and if you have any issues with your purchase, please don't hesitate to contact our customer service team for assistance.
  • What payment methods do you accept?
    We accept a variety of payment methods, including credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay.
  • How do I contact your customer service team?
    You can contact our customer service team through the "Contact Us" form on our website, by email at [insert email address], or by phone at [insert phone number]. Our customer service team is available Monday to Friday from 9am to 5pm EST. If you have any questions or concerns, we are here to help.
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