Privacy Policy

At Outside the Box Equine Solutions, we are committed to protecting the privacy of our customers and website visitors. This privacy policy explains how we collect, use, and share personal information when you visit our website or make a purchase from us.

What information do we collect?

We collect information from you when you place an order, subscribe to our newsletter, or fill out a form on our website. This may include your name, email address, mailing address, phone number, and payment information. We use the Wix platform to process and store this information securely.

We may also collect information about your computer or device, such as your IP address, browser type, and operating system, as well as information about your browsing and purchase history on our website. We use Google Analytics to collect and analyze this information to improve our website and provide personalized content and recommendations.

How do we use your information?

We use the information we collect to process and fulfill your orders, send you updates about your order, and communicate with you about our products and services. We may also use your information to improve our website and provide personalized content and recommendations.

If you have opted in to receive marketing communications from us, we may use your information to send you promotional emails or newsletters. You may opt out of these communications at any time by following the unsubscribe instructions provided in the emails.

Do we share your information with third parties?

We may share your information with third parties for the following purposes:

To process and fulfill your orders, such as through our payment gateway and shipping partners.

To provide customer service, such as through our customer service platform.

To comply with legal requirements, such as responding to a subpoena or court order.

We take steps to ensure that any third parties we work with protect your personal information and only use it for the purposes we have specified.

How do we protect your information?

We use secure servers and encryption technologies to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, so we cannot guarantee the security of your information. It is important for you to protect against unauthorized access to your password and to your computer or device.

Changes to this privacy policy

We may update this privacy policy from time to time to reflect changes to our practices or to comply with legal requirements. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

If you have any questions or concerns about our privacy policy or the use of your personal information, please contact us at info@otbes.net or 251-202-9518.